Frequently Asked Questions

What if I need to return a product?

No problem! We realise that sometimes, ordering shoes online can be tricky. We have 21 day returns policy. Simply contact us so we can begin the returns process. See our returns policy for more information

Do you ship New Zealand wide?

Yes! we ship anywhere in New Zealand, including rural delivery. All items are tracked. shipping is free on orders over $100.

Where are you based?

Located in West Melton, Christchurch, we may not have a storefront, but we offer fitting appointments upon request at our West Melton location. Simply send us a message to schedule a time. We operate pop-up shops and offer nationwide postage in New Zealand. To find out when we'll be near you, follow us on Facebook!

I have more questions, how can I get in touch?

No problem. Please contact us at info@myschoolshoes.co.nz

You can also message us on our social media at Facebook and Instagram.